International orders

Import duty and fees will need to be paid by the purchaser. These costs are different from country to country and we would not be able to advise what they would be for you.

If a purchased item is faulty, please return the item declaring on the customs forms that it is a return, otherwise we can be charged import duty.

We use the UK VAT ‘Flat Rate Scheme’ ; this means we have a reduced VAT rate and enables us to keep our prices down. This benefits the majority of our customers which are UK based.

Since the UK has now left the EU, customers in the EU will be asked to pay the Import VAT at the rate designated by their country.

We are not permitted under the ‘Flat rate Scheme’ to deduct our VAT.

We apologise if this seems unfair.